Specialized worker
Referrals Agent
Coordinates referral intake, routing, and follow-up.
Referral intake
Designed to operate through approved workflow tools and explicit permissions.
Routing
Designed to operate through approved workflow tools and explicit permissions.
Follow-up
Designed to operate through approved workflow tools and explicit permissions.
Exception handling
Designed to operate through approved workflow tools and explicit permissions.
Permission boundary
Does not make clinical referral decisions.
Governed execution
Permissions and policy boundaries remain explicit.
Human escalation
Uncertainty and consequential work can return to people.
Auditability
Operational actions are designed to remain observable and accountable.